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Frequently Asked Questions

Here are some of the most popular questions usesrs are needed to be answered.

  • Why upgrade to Pintastic v2.0?

    The Pintastic team has taken their time to go through the existing versions and try to speed them up, as well as work on the most common customer complaints and the best suggestions. We also added a bit of our own vision of what would improve Pintastic.

    As a result the system has been completely re-written, and uses a database with a different structure – the fun factor, ease of use and the name are the only things in common with the previous version (we’ve even updated the logo). Pintastic is now more stable and loads even faster thanks to optimized queries and a single, streamlined CSS file. The new version also adds a number of new features and functions, and the entire system is completely manageable through the admin panel.

    Also, a new Pinterest crawler that will allow you to select the categories it pulls pins from, assisting you in making your website more popular even quicker.

    We strongly recommend that you do a complete backup of your Pintastic installation before upgrading.

  • What's new in Pintastic v2.0?

    Pintastic is more than just a clone script. We have invested a lot of time and our own creative vision to give you features that you can't find even in Pinterest. Just have a look at the short list of the features in the new version you can see:

    - Gallery pin – a single pin that contains multiple images with a single caption and comment thread. Images can be dragged and dropped into the upload box and bulk-uploaded.

    - Unlimited number of secret boards (can be turned On or Off in the admin panel).

    - Website Blacklist – an administrator-defined list of websites that users cannot pin from.

    - VIP pins now have fixed position at the top of each page.

    - Instagram registration and login.

    - Pulling all non-pinned images from your Instagram account, selecting which ones to post as pins, and in what board.

    - Twitter registration and login.

    - Board description text (can be turned On or Off in the admin panel).

    - Gift price ranges can be managed from the admin panel.

    - Separate modules for cloud storage (Amazon S3 and Rackspace) and OAuth (social network integration).

    - All notification templates can now be edited from within the administration panel.

    - Change the way user identity is displayed in listings (username, first name or last name).

    - Limit the number of comments shown in index.

    - Pin storage prefix.

    - Each banner can now be set to appear in a specific category, or in all categories.

    - You can turn on/off the Ajax loader and pagination to allow for Google ads.

    - Access to the website’s admin panel can be set up to be accessed through only limited number of IP addresses.

    - A new Pinterest crawler is now available which can be set up to only pull pins from selected categories.

    There is also a lot more work we have done that you cannot see, but is there - we've completely rewritten Pintastic to make it faster, more stable and more adaptable.

  • Will my custom modifications be available after update?

    An automatic upgrade from earlier versions to Pintastic v2.0 will remove all custom modifications on your installation. Future versions will add a module allowing you to keep any mods made even with automatic updates/upgrades.

    A detailed tutorial on how to upgrade your Pintastic website is included in the upgrade package you will download from Pintastic.com.

    We strongly recommend that you do a complete backup of your Pintastic installation before upgrading.

  • How do I upgrade to the fantastic Pintastic v2.0?

    If you are running an earlier version of Pintastic (e.g. Pintastic 1.6) and would like to upgrade to v2.0, you need to purchase and download the upgrade script through your account on Pintastic.com.

    We strongly recommend that you do a complete backup of your Pintastic website and bring it up to v1.61 before upgrading.

    Detailed instructions for upgrading will be included in the upgrade package you can download from your Pintastic.com customer account.

  • New Pinterest crawler for Pintastic v2.0

    The completely re-written Pinterest crawler allows you to

    - crawl a specific category in Pinterest,

    - select which page to start crawling from,

    - ignore comments when crawling,

    - which category to post the pin to,

    - which user to assign the pin to,

    - if a user is not set - the crawler will download the user accounts from Pinterest and create them on your Pintastic site, assigning the pins to them.

  • What does "YouTube crawler" mean and how does it work?

    The YouTube crawler is a special add-on script for Vidu that pins videos from YouTube to your site. Thus it helps fill it up with content, giving your users something to like, repin and comment on.

    The YouTibe crawler

    - can search and pin videos by keyword,

    - can pin a fixed, or unlimited number of videos,

    - can pin to a certain category.

  • Can I upgrade my license?

    You can upgrade your license at anytime.

    If you are running earlier versions (e.g. Pintastic 1.6) you need to update to latest version first - curently v2.0.

    Once you've brought your Pintastic website up to current standard, you can purchase the upgrade. The price of the upgrade is the difference between the prices of your current license and that of the license you'd like to purchase.

    Please note that license downgrades are not available.

  • With what Pintastic is different from all the other scripts that are currently on the market?

    It was taken under consideration the high loads and traffic that is expected for your site to acquire so the script was developed flexible and stable.
    Every order toward MySOL does not contain JOIN (which is a huge advantage)
    Every order is carefully thought through and optimized so that your website will run as smoothly as possible.
    Numerous AJAX/JSON orders are used with an optimized structure.
    The tests show that our application can withstand over 1,000 000 users “likes” per hour and up to 1150 users at the same per minute.  This is around 4, 000 000 users per day.

    If your network grows more, you can definitely count on us to help you upgrade it.

  • Why does our script cost as much?

    The script has been worked on for over 14 months now. The creators are a team of six professional PHP developers. Our goal was to deliver a professional platform - a stable foundation on which you can build a real social network that will work under high loads - just like Pinterest.
    If you custom-order such a platform to a similar team of developers, it will cost you tens of thousands of dollars, at least 6 months, and a load of nerves.
    Save youself the trouble. Pintastic can help you launch a brand new business and become a big player on the social media market. All this in less time than you need to find a reliable development team, and at a fraction of the cost. You can invest your savings in additional module development or a custom design.

    So, why is this price low?
    Because we will sell limited number of scripts and we think of our clients. This guarantees our script owners will remain unique and that they will have little competition - if any!

  • Can I change the licensed domain with another?

    Yes, you can. You will need to contact us and to tell us the current domain as well as the new one.
    This way the old domain will not be valid and the script that was installed on it will not work. Keep
    in mind that you have the ability to change the domain, once every 12 months from the last order to
    change it (if there is one).

  • Does the script has documentations for developers?

    No, the script is not offered with documentation for the functionality of the module. If you need help to
    develop or change your module, please purchase an option Professional support.

  • Are the files protected or is the code of the script open?

    There are two types of licenses when purchasing Pintastic.
    Professional license- The files are cryptic with Zend Guard and you will be able to make changes only by
    design and styles.
    License for the developers- All the files are with open codes and you or your team of developers will
    have the ability to change the files. This license requires signing of EULA.

  • If I find a bug will you be able to help me right away?

    Even though the development of the software took us several hard months it is not excluded that the
    script will not have small bugs. We constantly check out system and if we find something wrong we fix it
    right away. If you find any bugs in the code you can let us know and we will remove it. In the future we
    will make an update with the bugs removed.

  • Can I sell the domain and the script on it?

    Yes, of course! This means that you have created one successful social network with our script and
    you want to sell it to another owner. In this case you will need to contact us to inform us with the new
    owner’s information for the license.

  • Can you recommend me a hosting company?

    Now a day it is hard to be able to recognize a hosting company. They all offer almost the same services.
    If you are going to use the script with CDN (CONTENT DELIVERY NETWORK) module from Amazon
    S3 then you will need a net server from which will also be a company that can answer to our server
    requirements.

  • When will I have to make the decision if I will use CDN module on Amazon S3?

    This choice has to be made before you officially announce your social media. If you have started the
    promotion of your site without turning on the CDN then it will be very difficult to move your entire
    content to the deserted servers.

  • Do I need to purchase the Professional support for smaller issues with my script?

    Yes, you do need to purchase it so you can receive the time needed to remove the developed problems
    with the script.

  • If I do not like my script, can I get out money back?

    A demonstration for the ability of the system where is available on our demo server before you make your purchase. All purchases are final and are not subject to money back. For more information, please read our terms for returns.

  • Can I ask the team of Pintastic to install the script instead of me?

    Yes, of course! When you make the purchased you could include an Installation. After you make your
    purchase you will need to send us your data for: FTP, MYSQL, PHPMYADMIN

  • Does the script have an installer?

    Yes, with any script there is an installer included for an easier and faster installation of the software.

  • How long will I have access to updates of the script?

    All of our clients will have access to updates to their scripts for an unlimited time period.

  • Can I translate the script to a different language?

    Yes, you can! The script offers with a comfortable user interface from where you will be able to do the
    changes needed. Pay attention that our script works with all languages and you will have the ability to
    use even the languages that write right to left.

  • Do you offer installation of Amazon S3 modules and settings of my account there?

    Yes, of course! The installation and settings are paid for separately and can be requested at the
    purchase of the license. After you have paid we will need your data for entering the system in Amazon.

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Testimonials

Canada

My website got over 100 videos pinned in just a few minutes, and the daily users' activity rose 250% - great work team!

Italy

I requested a custom design for my website and got more than I expected - thanks Pintastic team!

India

I got a Pinterest crawler to fill up my website, and within a few hours about 30 new members signed up, posting over 500 comments.

Mongolia

“We've been using Pintastic since v1.0 and believe it is a great tool to earn money, build communities and create partnerships.